Restart the Mac, so that it restarts the Spotlight services. To reindex the Spotlight index, follow these steps: If the issue is still unresolved, the Spotlight index may be corrupted.
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Outlook for Mac 2011: Make sure that the Microsoft User Data folder is stored under the ~/Documents folder. Outlook 2016 for Mac: Make sure that the Outlook 15 Profiles folder is stored under the ~/Library/Group Containers/UBF8T346G9.Office/Outlook folder. Make sure the Outlook 2016 for Mac Profile or Outlook for Mac 2011 Identity data is stored under the correct default location. Remove these locations from the Privacy tab in Spotlight, and allow for time for these locations to finish indexing. If your Outlook 2016 for Mac Profiles folder, or your Outlook for Mac 2011 Identity folder, or any of their parent folders are displayed in this tab, Spotlight does not index this folder location.
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Verify in Mac OS that the Outlook Profile or Identity folder or one of its parent folders is not added to the Privacy tab in Spotlight. If necessary, select the Profile or Identity whose name was changed, click the Gear icon, and then click Set as Default. Open the Microsoft Database Utility by holding down the Option key, and then clicking the Outlook for Mac 2011 icon. Note You can create an alias for the Outlook Profile Manager, and move it to your desktop or another convenient location if you prefer. Rename the Outlook 2016 for Mac Profile folder name or the Outlook for Mac 2011 Identity folder name that contains special characters by removing the special characters.Ĭonfirm that the Profile or Identity name was changed by viewing it in the following way depending on your version of Outlook for Mac: Users//Documents/Microsoft user data/Office 2011 Identities/ In Outlook for Mac 2011, the location is: Users//Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles/ In Outlook 2016 for Mac, the location is: Open the Outlook 2016 for Mac Profile folder or Outlook for Mac 2011 Identity folder. If the Profile or Identity name contains a special character, follow these steps to change the name: To view your Identity names in the Microsoft Database Utility, hold down the Option key, and then click the Outlook for Mac 2011 icon. Note You can create an alias for the Outlook Profile Manager, and move it to your desktop or another convenient location if you prefer. Right-Click Microsoft Outlook, and select Show Package Contents.Įxpand Contents, SharedSupport, and open Outlook Profile Manager. Make sure that your Profile name in Outlook 2016 for Mac or your Identity name in Outlook for Mac 2011 has no special characters, such as the slash mark (/). To resolve this issue, wait for indexing to finish, and then search again. In this case, Outlook for Mac displays a "No Results" message. If you recently created a new Outlook Profile in Outlook 2016 for Mac, or a new Identity in Outlook for Mac 2011, added a new account, or if you recently imported new data from a source such as a PST or OLM file, Spotlight indexing may not be complete.
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For more information about how to get and run the utility, go to the Mac Outlook Support Utilities blog on the Microsoft TechNet website. To resolve this issue, follow these steps: The Microsoft User Data folder is not located under the ~/Documents folder. The Identity or one of its parent folders are added to the Privacy tab in Spotlight. The Identity name contains special characters such as the slash mark (/). The Outlook 15 Profiles folder is not located under ~/Library/Group Containers/UBF8T346G9.Office/Outlook.
The Profile or one of its parent folders are added to the Privacy tab in Spotlight.
The Profile name contains special characters such as the slash mark (/). This issue may occur for one of the following reasons: Additionally, when you search for mail items by using the Mac OS native Spotlight Search, your search is unsuccessful. In Microsoft Outlook 2016 for Mac or Office for Mac 2011, you receive a "No Results" message when you try to search for an email message or apply a filter to a folder, and task items are not displayed in the Tasks folder. Outlook 2016 for Mac Outlook for Mac for Office 365 More.
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